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Childers, T.: ¬The quality of reference services : still moot after 20 years (1987) 4.07

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Theme: Informationsdienstleistungen

Meghabghab, G.; Bilal, D.: Application of information theory to query negotiation : toward an optimal questioning strategy (1991) 4.07

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Theme: Informationsdienstleistungen

Rao, S.N.: ¬The implementation of high-tech reference services in a medium-size academic library (1991) 4.07

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Theme: Informationsdienstleistungen

Brewer, S.: Tourist information and public libraries (1990) 4.07

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Theme: Informationsdienstleistungen

Greguletz, A.: Bibliotheken nach der Jahrtausendwende : Automatisierte Bibliothekslandschaft als technische und kulturelle Aufgabe (1993) 4.07

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Theme: Informationsdienstleistungen

Neißer, H.: Informationsdistribution: aktuelle Anforderungen für Bibliothekare an Öffentlichen Bibliotheken (1993) 4.07

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Theme: Informationsdienstleistungen

Engle, S.: Reference services and issues in resource sharing via NREN (1992) 4.07

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Theme: Informationsdienstleistungen

Kumar, S.: From reference service to information retrieval (1992) 4.07

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Theme: Informationsdienstleistungen

Biddiscombe, R.: CD-ROM and the reference librarian : the end of innocence (1992) 4.07

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Theme: Informationsdienstleistungen

Allen, F.R.; Smith, R.H.: ¬A survey of telephone enquiries : case study and operational impact in an academic library reference department (1993) 4.07

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Theme: Informationsdienstleistungen

Schmidt, R.; Wellems, C.: ¬Der Modellversuch Informationsvermittlung - eine Bilanz : T.2: Ergebnisse, Bewertungen, Folgerungen (1992) 4.07

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Theme: Informationsdienstleistungen

Schmidt, R.; Wellems, C.: ¬Der Modellversuch Informationsvermittlung - eine Bilanz : T.1: Ziele, Konzepte, Methoden (1991) 4.07

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Theme: Informationsdienstleistungen

Schmidt, R.: Konzept Auskunftsagentur : zur Vernetzung innovationsorientierter Dienstleistungen (1991) 4.07

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Theme: Informationsdienstleistungen

Strauch, D.: ¬Die Rolle von Bildschirmtext im künftigen Medienmix (1989) 4.07

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Theme: Informationsdienstleistungen

MIKUM: ein Versuch mit Klein- und Mittelunternehmen (1993) 4.07

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Theme: Informationsdienstleistungen

Klee, G.: Eindrücke vom Stand der Bürgerinformation in Schweden (1988) 4.07

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Theme: Informationsdienstleistungen

Auster, E.; Lawton, S.B.: ¬The negotiation process in on-line bibliographic retrieval (1979) 4.07

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Theme: Informationsdienstleistungen

Auster, E.: User satisfaction with the online negotiation interview : contemporary concern in traditional perspective (1983) 4.07

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Theme: Informationsdienstleistungen

Auster, E.; Lawton, S.B.: Search interview techniques and information gain as antecedents of user satisfaction with online bibliographic retrieval (1984) 4.07

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Theme: Informationsdienstleistungen

Dommer, J.M.; McCaghy, M.D.: Techniques for conducting effective search interviews with thesis and dissertation candidates (1982) 4.07

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Theme: Informationsdienstleistungen

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