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Bertot, J.C.; McClure, C.R.: Impacts of public access to the Internet through Pennsylvania public libraries (1997)
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Gläser, C.; Kranz, B.; Lück, K.: "Das wissen wir doch am besten, was die Benutzer wollen" : oder: Fokusgruppeninterviews mit Bibliotheksbenutzern zum Thema 'Elektronische Informationsvermittlung im BIS Oldenburg'. Ein Erfahrungsbericht (1998)
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Belkin, N.J.: ¬An overview of results from Rutgers' investigations of interactive information retrieval (1998)
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Löw, W.; Scherneck, S.: ¬Das Informationsverhalten von Biowissenschaftlern im Spannungsfeld zwischen traditioneller Informationsvermittlung und virtueller Bibliothek : Zu den Ergebnissen von Untersuchungen an zwei wissenschaftlichen Spezialbibliotheken (1998)
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Bates, M.J.; Wilde, D.N.; Siegfried, S.: ¬An analysis of search terminology used by humanities scholars : the Getty online searching project report number 1 (1993)
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¬A graphical user interface : the case of the British Library network OPAC (1996)
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Pelzer, N.L.; Wiese, W.H.; Leysen, J.M.: Library use and information-seeking behavior of veterinary medical students revisited in the electronic environment (1998)
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Yuan, W.; Meadow, C.T.: ¬A study of the use of variables in information retrieval user studies (1999)
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Sapa, R.: Zachowania informacy jne uzytkownika OPAC w Bibliotece Jagiellonskiej (1997)
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Bruce, H.: User satisfaction with information seeking on the Internet (1998)
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