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Abstract

Reports an empirical study at the Queriniana Civic Library, Brescia, of interaction betwee researchers and printed catalogues during bibliographic data retrieval. The study sought to ascertain frequency of catalogue use; research success rate and time taken; and to identify user profiles. Data were obtained by a mixture of questionnaires, interviews and direct observation. Findings showed that 64% of the catalogue users were female; 70% were aged 19-30; 65% were university students or had good school grades; and hardly any were working class. University students preferred keyword access. 50% or all searches were successful. Most search failures related to subject catalogues, which usually required more time. Provides statistics on time spent in research