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Klugmann, S.: Online information retrieval interface with traditional reference services (1986) 4.07

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Theme: Informationsdienstleistungen

Lowenthal, R.A.: Preliminary indications of the relationship between reference morale and performance (1990) 4.07

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Theme: Informationsdienstleistungen

Miller, W.: What's wrong with reference : coping with success and failure at the reference desk (1984) 4.07

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Theme: Informationsdienstleistungen

Miller, W.; Gratch, B.: Making connections : computerized reference services and people (1989) 4.07

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Theme: Informationsdienstleistungen

Neville, S.H.: Job stress and burnout : occupational hazards for services staff (1981) 4.07

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Theme: Informationsdienstleistungen

Rettig, J.: ¬The crisis in academic reference work (1986) 4.07

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Theme: Informationsdienstleistungen

Rice, J.: ¬The golden age of reference service : is it really over? (1986) 4.07

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Theme: Informationsdienstleistungen

Smith, N.M.; Birch, N.E.; Marchant, M.P.: Stress, distress, and burnout : a survey of public reference librarians (1986) 4.07

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Theme: Informationsdienstleistungen

Smith, N.M.; Nelson, V.C.: Burnout: a survey of academic reference librarians (1983) 4.07

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Theme: Informationsdienstleistungen

Smith, N.M.; Palmer, D.T.: Reference: rewards or regrets, believing makes it so (1986) 4.07

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Theme: Informationsdienstleistungen

Whitlatch, J.B.: Unobtrusive studies and the quality of academic library reference services (1989) 4.07

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Theme: Informationsdienstleistungen

Gardner, T.A.; Siebert, J.A.: Consumer health informaton needs and access through existing indexes (1981) 4.07

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Theme: Informationsdienstleistungen

Paterson, E.R.: Health information services for lay people : a review of the literature with recommendations (1986) 4.07

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Theme: Informationsdienstleistungen

Interagency conference on public access (1992) 4.07

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Theme: Informationsdienstleistungen

Grundner, T.: Whose Internet is it anyway? : a challenge (1992) 4.07

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Theme: Informationsdienstleistungen

Sawyer, D.: ¬A matter of confidence : asking reference questions over the Internet (1993) 4.07

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Theme: Informationsdienstleistungen

Rettig, J.: Academic reference service astride a fault line (1993) 4.07

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Theme: Informationsdienstleistungen

Malley, I.: ¬The basics of information skills teaching (1984) 4.07

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Theme: Informationsdienstleistungen

Campbell, M.J.: Business information services : some aspects of structure, organization and problems (1981) 4.07

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Theme: Informationsdienstleistungen

Community information : what libraries can do (1980) 4.07

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Theme: Informationsdienstleistungen

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