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Knapp, S.D.: ¬The reference interview in the computer-based setting (1978) 4.07

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Theme: Informationsdienstleistungen

Maxted, L.R.: ¬The interview process in online searching (1983) 4.07

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Theme: Informationsdienstleistungen

Norman, O.G.: ¬The reference interview : an annotated bibliography (1979) 4.07

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Theme: Informationsdienstleistungen

Preuss, V.: User-centered counseling in online retrieval : practise and training (1983) 4.07

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Theme: Informationsdienstleistungen

Somerville, A.N.: ¬The place of the reference interview in computer searching : the academic setting (1977) 4.07

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Theme: Informationsdienstleistungen

Somerville, A.N.: ¬The pre-search reference interview : a step by step guide (1982) 4.07

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Theme: Informationsdienstleistungen

Standards for public libraries (1977) 4.07

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Theme: Informationsdienstleistungen

Penhale, S.J.; Taylor, N.: Integrating end-user searching into a bibliographic instruction program (1986) 4.07

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Theme: Informationsdienstleistungen

Mellon, C.: Library anxiety : a grounded theory and its development (1986) 4.07

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Theme: Informationsdienstleistungen

Lutz, M.; Fitzgerald, S.Q.; Zantow, T.: Using the community information format to create a public service resource network (1992) 4.07

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Theme: Informationsdienstleistungen

Still, J.; Alexander, J.: Integrating Internet into reference : policy issues (1993) 4.07

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Theme: Informationsdienstleistungen

Venkateswarlu, T.: Philosophy and reference service in academic libraries : a model (1991) 4.07

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Theme: Informationsdienstleistungen

Edwin, A.; Fleming, D.: Reference and information services (1992) 4.07

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Theme: Informationsdienstleistungen

Bierman, K.J.: OCLC users coucil meeting report : October, 4-6,1992 (1992) 4.07

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Theme: Informationsdienstleistungen

Wasman, W.: Ask Dr. Dino, or, my life as an electronic reptile (1993) 4.07

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Theme: Informationsdienstleistungen

Butkovich, N.J.; Browning, M.M.; Taylor, K.L.: ¬The Reference Expert : a coputerized database utilizing INMAGIC and a WORM drive (1991) 4.07

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Theme: Informationsdienstleistungen

Stover, M.; Grassian, E.: Toward an automated reference information system : Inmagic and the UCLA ready-reference information files (1989) 4.07

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Theme: Informationsdienstleistungen

Thomas, D.; Hinckley, A.T.; Eisenbach, E.R.: ¬The effective reference librarian (???) 4.07

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Theme: Informationsdienstleistungen

Bailey, C.W.: ¬The intelligent reference information system project : a merger of CD-ROM LAN and expert system technology (1992) 4.07

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Theme: Informationsdienstleistungen

Bailey, C.W.: Building knowledge-based systems for public use : the Intelligent Reference Systems Project at the University of Houston Libraries (1990) 4.07

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Theme: Informationsdienstleistungen

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