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Kniffel, L.: Library head blamed for marine jet crash (1990) 4.07

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Theme: Informationsdienstleistungen

Metzger, P.: Anything goes : an expert system for information sources in Americam musical theater (1993) 4.07

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Theme: Informationsdienstleistungen

Clausen, H.: Computer-mediated communication in information work (1993) 4.07

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Oberg, L.R.: Rethinking reference : smashing icons at Berkeley (1993) 4.07

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Theme: Informationsdienstleistungen

Wood, B.L.; Renford, S.M.: Ethical aspects of medical reference (1982) 4.07

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Hardy, G.: Qjumper: a Hypercard library information system (1993) 4.07

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Still, J.; Campbell, F.: Librarian in a box : the use of electronic mail for reference (1993) 4.07

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Theme: Informationsdienstleistungen

Robertson, G.G.: Legal research and the democratic process (1993) 4.07

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Westbrook, L.; DeDecker, S.: Supporting user needs and skills to minimize library anxiety : considerations for academic libraries (1993) 4.07

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Theme: Informationsdienstleistungen

Singh, S.: From reference to information services : a study on impact of Ranganathan (1992) 4.07

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Theme: Informationsdienstleistungen

Pearson, A.: Online provision and access in public libraries (1993) 4.07

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Theme: Informationsdienstleistungen

Grundner, T.M.: ¬The NPTN and the Cleveland Free-Net Community Computer System (1990) 4.07

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Matson, M.: Missouri Statewide Reference Center (1992) 4.07

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Aluri, R.: Improving reference service : the case for using a continuous quality improvement method (1993) 4.07

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StJohn, R.: ¬The pro se litigant (1993) 4.07

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Smith, D.R.: Collection development for telephone reference (1993) 4.07

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Dougherty, R.M.: ¬The new campus information environment (1993) 4.07

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Burton, P.F.: Information technology and society : implications for the information professions (1992) 4.07

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Information services policy manual : an outline (1994) 4.07

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Stam, D.C.: What reference librarians need to know (1992) 4.07

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